Faster Data Removal With These Four Kanary Features

Locking down your personal data is critical when you’re dealing with an upcoming public event or escalating threat. Several Kanary features may not be a fit for all Kanary members, and are turned off by default or require your opt in. But if you’re optimizing for speed or dealing with an urgent situation, this guide is meant to walk you through 4 features in Kanary that you should make sure are enabled on your account to get the best experience.

1. Designate an email for escalation

Some websites are particular about only accepting removal requests from specific emails. Occasionally, we will need to use a personal email of yours for escalation, whether that’s cc’ing you on a request or submitting your email through a webform.

We do not share your information you use on your profile for privacy and security reasons, so you need to explicitly set an email you are ok with us using. Once it is set, it’s likely you’ll receive emails to that inbox that requires your response to complete a removal. So make sure the email you use is one you check every few days. But we do not recommend that you use your primary personal email, in order to keep that one as private from data brokers as possible. More on why that’s important.

How to add an email you’ve already verified?

1. Go to removal settings: https://my.kanary.com/dashboard/settings/removal-settings

How to verify a new email to add?

Go to members: https://my.kanary.com/members/summary

1. Click update on your information

2. On the profile list on the left, click on Emails, add an email for verification right at the top

3. Verify the email by clicking a confirmation sent to that email from Kanary

4. Go to removal settings to add as your email: https://my.kanary.com/dashboard/settings/removal-settings

2. Enable personal domain & email run by Kanary

When personal emails are too slow or members choose not to opt into to providing an escalation email, we use a personal email we help you set up. This involves Kanary purchasing a domain and setting up an email for you to use just for removal requests. The personalization of the domain helps build trust with websites receiving requests from you. This feature is in Beta and for some sites or removals may not be effective.

On your removal settings, just click ‘Enable for your account’. That will get set up and used for your requests within 7-14 days: https://my.kanary.com/dashboard/settings/removal-settings

3. Follow the DIY steps on blocked or slow results

On every result, Kanary shows the steps it is taking and how you could do the request yourself. At the end of the day, Kanary's job is to streamline the process and figure out the best way to get these sites to respect your privacy. But sometimes, a nudge from you, the person dealing with the safety concern, is the best person for the site to hear from. The steps on your results page, will walk you through details like who to email, what to say, which form to fill out… By following these steps, especially for blocked exposures, you’re emphasizing the urgency of the request to the site.

How to find the steps on each result?

1. Go to your results page: https://my.kanary.com/dashboard/results?status=active

2. Click on an active result, scroll down

3. You’ll see a list of steps and you can click on any step to see the details and do the step yourself if you have the time and need to speed something up

4. Request early access to Kanary Copilot

Staying on top of your online safety and privacy can be the last thing you want to do during a busy week. If there are serious threats or conflicts, it can be scary to know we’re exposed - some times it’s easier to hide than to check the alerts.

But safety cannot be an afterthought. Our team is excited to be launching a mobile app fall of 2024, designed to make your Kanary experience faster and more convenient.

Request early access before launch by joining our waitlist: https://www.kanary.com/waitlist

Hear about the latest feature launches first

Our team is constantly working to make Kanary better and faster. Reach out any time with feedback or questions. You can connect with us on our social media accounts or via email.

Reddit — https://www.reddit.com/r/Kanary/

TikTok — https://www.tiktok.com/@kanaryhq

LinkedIn — https://www.linkedin.com/company/thekanary

Email — [email protected]

Stay safe,

Team Kanary