Kanary for Teams

Frequently Asked Questions

If you don't see your question answered, reach out to [email protected]

When can I expect my information to be deleted from Google?

You can expect search results to be suppressed from Google very quickly!

Google is now actively suppressing Personally Identifiable Information (PII) from appearing in search results, even if the original data broker source has not yet removed the information.

Once Kanary identifies an exposure, we immediately submit removal requests. You may see the link disappear from Google search results very quickly due to this suppression policy.

Keep in mind that while Google suppresses the link, the actual data still exists on the source site. Kanary continues to work until the information is removed from that original data broker site, ensuring the deletion is permanent.

Do you offer any discounts?

Kanary offers discounts for our annual subscription: When you pay for the year upfront, Kanary discounts your membership, and you save 12%. Family member add-ons are 50% off individual annual membership.

Do you remove bad news articles, unflattering photos or videos?

Kanary does not bury or remove bad news articles, unflattering photo or videos. If you're looking for negative press to be removed, we advise working with a local attorney.

Do you remove information from websites for me?

Yes, removing your information is our focus. For free members, we share step by step instructions for sending removal requests yourself. For paid members, we automate as much of the removal process as possible, then our support team actively works with you to stop unwanted websites from sharing your information. There are limits to what can and cannot legally be redacted for privacy, so we help you understand those limits and take steps to protect yourself.

Does Kanary offer service to people outside the US?

Currently, Kanary only covers addresses within the United States. If you have a US address, you'll be able to sign up for our service. For people outside the US, our top requested locations to cover next are Canada and the UK. Those are on our roadmap. Please reach out to share details on what you're looking for if you are outside of the US. [email protected]

How do you secure my information?

First, we never share or sell your personal information. Second, we examine our use of 3rd party software carefully and use it sparingly. This allows us to have full control and understanding of where your information goes and how it's secured. Finally, we give you options for protecting your account with 2FA. You can read about our security and privacy practices here: Kanary Privacy & Security.

How does it work?

You sign up, add family members, immediately scan for your information, and begin removals for known risks. To help every member deal with their unique set of concerns, we have a dynamic approach for finding new sites for every member. No single person's digital presence is the same. You can trigger a scan to run at any time. You may want to update your information or want to scan more frequently than once a month. Members have access to an account where you can review the sites we've found, suggest new sites we may have missed, and help us remove information more quickly by sharing context and information.

You can learn more about Kanary's process under How It Works.

I have an emergency, what should I do?

We are here to help, [email protected]. However, sometimes reporting an emergency to local law enforcement and reaching out to a lawyer is the best call. We compiled a list of pro bono, nonprofit, and government resources in Real World Privacy Threats & How To Prepare blog post. We also are here to help however we can. If you have specific and urgent needs, please reach out to [email protected].

Is there a free option?

Yes! If you are part of an organization, you can sign up for a free admin-only account in under 5 minutes on our website. This allows you to set up your team's account structure and explore the centralized management dashboard without paying for personal coverage.

  • Video Demo: You can see how easy the setup is by watching our quick tutorial HERE!

Is this better than a Google search? Which sites do you cover?

Kanary has scanned 20,000+ sites and actively monitors the top 325+ harmful sites for members. If a site pops up that we haven't covered, any member can email our support team for a review. We take every exposure seriously and do our best to help.

See the sites we cover ➔

On your site list you talk about outcomes for removals from certain sites, what are the possible outcomes and what do they mean?

We are reviewing and adding new sites to our system constantly (site list here: https://www.kanary.com/remove-from-sites). As we come across new sites or old sites change their terms, we update the expected outcomes to transparently set expectations with our members about what can be removed by Kanary, what requires their attention, and what cannot be removed.

Term: We’re evaluating

Definition: We recently detected this as a possibly harmful site and it is in review by our team. We evaluate a) if it can be removed from b) how removals work c) other alternatives. This status also applies when a site changes and we need to re-review it. We don’t know what the outcome will be because the site requires more research.

Term: Not removed

Definition: The site has policies in place that make removal impossible for our team. We do not offer information updates as a part of our service at this time - it requires additional time/effort to verify the new information. You are welcome to reach out to the site personally to request they update your information. For a site like peoplesearches.com (you flagged this) it is a government data source. So, we aren’t able to remove people automatically at this time.‍

Term: Partial removal

Definition: The site has policies where they remove some but not all information. Same restrictions apply as above ‘Not removed’.

Term: Updated

Definition: A site may update your information if you make the request. This requires member action to submit accurate data to the site and complete whatever verification flow is required by the site.

Term: Escalation

Definition: An email to either the site admin, webmaster, privacy contact or hosting provider. An escalation is sent if the site does not respond / remove your information after the first request. We submit a complaint about the violation of the appropriate data privacy law. Kanary’s team handles these and can send you templates as well if requested. 

Term: Templates / Guides

Definition: We send you templates or guides when action is required for a removal to be completed. This is typically after 2 months of attempting our standard removal process - or - right away if you’re discovered on a site we know requires your attention. Many of these sites may not remove your information if there are no legal grounds to force them to do so. This is why many sites that require escalation or your action are listed as partially removing or not removing information.‍

What about photos and videos?

For now, Kanary only checks for names, phone numbers, addresses, and usernames. We're working on photo and video capability. If this is a priority for you, please let us know.

What information in addition to email do you remove for me?

You have the option to add various names, aliases, phone numbers, addresses, usernames, dates of birth and family information so that Kanary can find and remove risks.

What is your cancellation policy? Do I get a prorated refund on my annual membership if I cancel any time?

We offer two types of subscriptions to provide maximum flexibility:

Annual Membership

  • 30-Day Money-Back Guarantee: You are eligible for a full refund within the first 30 days of purchasing your annual subscription.

  • No Prorated Refund: Beyond the 30-day guarantee, the annual membership does not include a guaranteed prorated refund. This is because the annual plan already includes a significant discount for the upfront commitment.

Monthly Membership

  • Cancel Anytime: If you prefer flexibility or only need service for a short period (e.g., 4–6 months), we offer a month-to-month option. You can cancel this membership at any time without further obligation.

What's your removal success rate?

Above 70% for every user of our service. As we find and remove information from thousands of sites, this might change over time. We cannot guarantee information removal, but we never stop following up, reporting, and escalating sites that put our users at risk.

Can I add additional family members to my account?

You can always add more family members to your account. Family member add-ons are 50% off the individual monthly or annual membership price, dependent on what your current plan is.

Note for Teams Accounts: If you are a member of an organizational or Teams account, please reach out to us at [email protected] so we can assist you with adding family member add-ons and ensure that your company is not incorrectly billed.

Why would I get Kanary in addition to my other privacy and security tools?

Kanary is the best way to stay aware and proactive about your unique online identity. Other security tools like dashlane, lastpass, and haveibeenpwned don't give you a personalized or proactive view of your privacy risks. They also don't remove risks or help you resolve them.

Does Kanary have a referral program?

Get $23 off when you help your family & friends get ahead of the next attack.

When someone you refer joins Kanary for 2+ months, you both get $23 off your memberships. By sharing Kanary, you help others take action to protect their privacy & security. And you further protect yourself. Invasive sites publicly post your information alongside former roommates, coworkers & family. The more people you know using Kanary, the stronger the protection.

How does Kanary protect customer information from being abused?

Kanary follows strict internal data access policies to only allow key employees to access your data for the purposes for removing you from websites. This access applies to fewer than 10 people across the entire company. Our privacy policy explains in more depth: Kanary Privacy & Security

Kanary is also compliant with California Privacy Regulation and the EU's General Data Protection Regulation. This requires our company to attain consent to use your information for specific purposes. Our terms state we only use your information to opt you out of sites.

As with all companies, there is some risk with trusting us with your information. That’s the trade-off members make in order to save the time and headache of having to do this work themselves. We take this trust very seriously.

I have a small business so don't want to disappear from the web. How do I achieve a good balance between keeping my family safe while at the same time being accessible?

Kanary is specifically designed for people who need to maintain some professional online presence but want to keep themselves and their loved ones safe. Here are the specific product features that ensure you can keep the good stuff public and tackle the bad stuff fast:

  • Ignoring professional pages allows you to tell Kanary to not work on removing certain posts. When we encounter a result that isn't clearly harmful, we will first ask for your approval before attempting removal. Kanary won't work on removing anything from these ignored listings. You can both add these sites preemptively when you join and ignore them on an ongoing basis if Kanary finds them while scanning.

  • Action required will appear on your home page / dashboard when we find a site that needs your approval. You have the opportunity to tell us whether or not to remove them. We don't take action until you tell us to. If you don't see an Action Required section on your dashboard, that means there's nothing for you to do at that time.

Combining the efforts of monitoring and data removal with the efforts of promoting your business, you'll see the good things outrank any possible distractions!

What do the statuses on my Results page mean?

In progress: Kanary is working on submitting, escalating, and verifying removal. Our scans run on a cadence specific to each site's removal process (some take days, some take weeks) and a full scan every 30 days to check for new exposures and removals.


Action required: We need you to do something before we proceed with removal. Either approve the exposure is harmful and you'd like it removed, verify it's you, or gain additional required info you may not have added to your account on setup.


Verification in progress: We needed to do additional QA on this result. It may have been blocked or low quality due to a site's anti-bot measures. These turn into one of the three statuses above or disappear if invalid.


Removed: We've scanned the site for the data that was there, and found that the data is no longer exposed.


Blocked: We are doing additional research, escalation, or engineering to submit this removal request. We aim to be transparent and encourage you to take action when helpful. For sites blocking requests consistently, we aim to report the site and get it taken offline and/or shut down.

I've heard Kanary covers social media. How does that work?

We actively monitor social media platforms and profiles for exposed Personally Identifiable Information (PII). We focus on flagging these security risks and provide you with the tools and guidance needed to secure your privacy settings and address threats directly. We provide the intelligence and assistance—you control the security settings.

Are you SOC2 compliant?

We currently do not have SOC 2 certification.

However, we are happy to work directly with your security team to provide documentation, answer any technical security questions, and ensure we meet your organizational requirements.

What security certifications and auth features do you support?

We prioritize strong security for our members. We currently support the following authentication features:

  • 2FA (Two-Factor Authentication)

  • MFA (Multi-Factor Authentication)

  • SSO (Single Sign-On)

Do you offer discounts for non profits?

Yes, we absolutely do!

We understand the critical importance of supporting organizations that are often at higher risk. We offer special discounted pricing for verified nonprofits and organizations.

Please reach out to our team with your organization's name and details, and we'd be happy to provide you with a quote!

What makes you different than competitors?

The biggest difference is our approach: we prioritize maximum impact and visibility over chasing massive numbers of low-value sites.

  • Targeted Coverage for Maximum Impact: We focus on the 3 highest-risk data sources:

    1. Search Engines: Where data is easily discovered by anyone.

    2. People Search Sites (Data Brokers): The primary source of public PII exposure.

    3. Social Media: Where high-profile information and security risks are often found.

  • Prioritizing High-Visibility Sites First: We cover the highest visibility sites first and then work our way through longer-tail results. This is critical because not every exposure is created equal; a visible exposure on Google is far riskier than one buried on an obscure site.

  • Hands-On Support & Escalation: We don't just rely on automation. We offer hands-on support for onboarding and dedicated escalation processes when stubborn data brokers refuse to comply with automated requests.

If my team member leaves our company, can the account be transferred?

You can transfer an account from a Teams account to a personal account if a member leaves your team.

What makes Kanary the best for my team?

You’re concerned about your team being targeted. Your team is busy, distracted, but fundamentally wants to protect themselves and their loved ones. They want to continue their important work, unafraid.

The attacker wants to find the information that helps them succeed. They will start by figuring out how to manipulate the right individuals and where to start.

By working with Kanary, you and your team are choosing to disrupt the attacker’s reconnaissance by finding exposures, removing them, and preventing new leaks.

Keeping personal data private requires personal action. There is no “easy button” for personal safety and security. Kanary empowers your team to act.

Kanary is the fastest way for you and your team to work together to fight doxxing and digital stalking.

What is the difference between an individual subscription and a Kanary Teams subscription?

The biggest difference between Kanary Cloud and Copilot is where the automations are running. Kanary Cloud runs on our company’s managed servers. So members don’t see which scans run at which times, and don’t have control over what happens behind the scenes.

Kanary Copilot runs on a member’s phone. So you have full transparency and control over what scans and opt outs run. Running actions on your device means more reliable scans, removal requests, and escalations—all at your fingertips.

Kanary Copilot is available now on iOS and Android.

How much does Kanary for Teams cost?

Our base subscription is $179.88/year.

There is a monthly option available for $16.99/month if you need more flexibility for your team.

Are family members included?

A base subscription covers 1 person. You can add a family member to your account for 50% off the base subscription. You can add as many family members as you’d like to each subscription.

Is SSO available?

Yes! We support SSO for Teams accounts. Reach out to let us know which provider you need supported.

What is the difference between Kanary Cloud and Kanary Copilot?

The biggest difference between Kanary Cloud and Copilot is where the automations are running. Kanary Cloud runs on our company’s managed servers. So members don’t see which scans run at which times, and don’t have control over what happens behind the scenes.

Kanary Copilot runs on a member’s phone. So you have full transparency and control over what scans and opt outs run. Running actions on your device means more reliable scans, removal requests, and escalations—all at your fingertips.

What is your highest plan level and do you have an ‘executive’ plan?

Kanary offers a single tier for members. We’ve focused on building a single solution trusted by corporate executives, twitch streamers, school teachers, journalists, founders, and judges alike. It is thorough, transparent, and accessible. It is supported by our team via email and live chat.

Do I have to pay up front?

No, we are flexible. You can enroll accounts monthly or yearly, and either pay up front, or on a rolling basis.

What is your report frequency?

Kanary Cloud runs scans automatically for your team every 30 days. You can also scan more frequently via the Kanary Copilot app.

Email reports summarize progress 2x/month. You can monitor progress via those emails or log into the app to see real time updates.

Who are your clients?

We are happy to share references from our work with government agencies, reproductive health groups, crypto platforms, AI startups, and election safety organizations.

Is there an admin portal?

Kanary Teams accounts include access to admin tools for inviting, onboarding, offboarding, invoicing, and monitoring progress. Administrators, by default, are only exposed to risk summaries and utilization metrics.

If your team needs more control or detailed data, admin features are configurable. Reach out to chat about how to manage exposures on behalf of executives or report on individual risks.

Admin tools are included at no extra cost with the purchase of Kanary for Teams subscriptions.

Is there an API?

Our API is under development and available to select partners.